Refund Policy

We understand that sometimes a product may not meet your expectations or may not be what you were looking for. That's why we have a clear and transparent refund policy in place to ensure your satisfaction. Our refund policy applies to all products purchased from our store.

Here are the key details of our refund policy:

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all eligible products. If you're not completely satisfied with your purchase, you can return it within 7days of receiving it for a full refund beginning from the day you receive your parcel. 

Conditions for Refunds

In order to be eligible for a refund, the product must be in its original condition and packaging. It should be unused, unwashed, and free from any signs of wear or damage.

Please note that certain products may have specific conditions for refunds due to their nature. For example, personalized or custom-made items may not be eligible for a refund unless there is a manufacturing defect.

How to Initiate a Refund

If you would like to initiate a refund, please contact our customer support team within 7 days of receiving your product. They will guide you through the process and provide you with the necessary instructions.

Once we receive the returned product and verify its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase.

Exchanges

If you would like to exchange a product for a different size or color, please contact our customer support team. They will assist you in finding the right product and guide you through the exchange process.

Please note that exchanges are subject to product availability. If the desired product is not available, we will process a refund instead.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We're here to help and ensure your satisfaction with every purchase.